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The LIHEAP program provides energy assistance to eligible low-income households to alleviate financial burdens associated with their heating and cooling expenses such as electric, coal, propane and gas. Eligible applicants must have a utility account already established to receive services; they must bring a copy of their utility statement to the Human Services office. Human Services does not assist applicants to establish an account. In relation to gas/propane, the fuel must be used to heat the residence. Gas or propane used for cooking or the warming of water is not eligible for assistance.
LIHEAP HOME – Does NOT require a past-due notice, disconnection notice, or notice that services have been disconnected. It serves as an “energy credit” that is applied to the eligible person’s utility account to offset high expenses. Eligible households can apply for this benefit every 365 days from the date they received their last LIHEAP HOME benefit.
LIHEAP CRISIS – Requires a past-due notice, disconnection notice, notice that services have already been disconnected, or notice that a deposit is needed to establish services. A household needing a deposit is responsible for setting up and acquiring their account information, including account number, prior to their appointment. Human Services does not assist with establishing a new account. The past-due balance of the account must not exceed $600. Eligible households may apply for this benefit once from April 1 to September 30 and again October 1 to March 31.
* Do you meet income guidelines?
* Do you pay your own electric bill and is the bill in your name?
* Do you live in Volusia County?
For more information and to find out if you qualify, log onto the Volusia County website at: